The SSAES Technology Committee would like to share some tips and provide some insights for improving application performance when the students are remote:

1) Chromebook Apps - The Chromebook should only be running applications required for school use and for their current lesson. For example, if the student has other tabs open on the Chrome browser for other non-school related activity, this will slow down the overall performance of the Chromebook and impact the school related web sites and applications.

2) Wi-Fi Network - Wi-Fi network performance is dependent on many factors including distance, interference, and number of active devices. In general, the closer your device is to the Wi-Fi router (or Access Point) the better the performance will be. Be aware of the number of devices that are sharing the Wi-Fi. If there are multiple students in a home along with a parent using Wi-Fi and on video calls at the same time, performance will be affected. Devices that do not need to always be connected should be turned off or put into airplane mode.

Here are some related tips and solutions related to optimizing Wi-Fi performance: https://www.xfinity.com/tips/xfi-wifi-help?rid=3506511135&mid=20200916_Adhoc_CM_WiFi_Optimization

3) Internet access speed - Internet Service Providers like Comcast and Verizon typically provide multi-Megabits per second (Mbps) of bandwidth to the home. Ensure that there is enough bandwidth to support the number of devices in your home that are actively connected. Performance can be measured by running a "Speed Test", for example at https://speedtest.xfinity.com/ or https://www.verizon.com/speedtest/. Comparing the speed when application performance is poor versus when it is good can help narrow down any problems.

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